Interstate Moving & Relocation Group Review 2024

Bottom line: Interstate Moving & Relocation Group is worth considering if you’re on a budget and value customer service.

See where Interstate Moving & Relocation Group ranks on our list of the best moving companies.

While the professional moving company scores lower on our overall ranking than most competitors, no competitor has more discounts than IMRG. Its deposit aligns with the moving industry average of approximately 30%:

Interstate Moving & Relocation Group is typically less expensive than other professional movers. The long-distance moving company says that most of its interstate moves cost between $500 and $5,000—although it cautions that oversized homes could cost twice as much.¹ IMRG says that costs vary based on home size, packing and storage needs, distance, move date, and truck access (it costs extra if the moving truck can’t fit under city bridges).

Interstate Moving & Relocation Group charges a deposit of no more than 33% and offers a $500 discount with no strings attached (all you must do is “call now”). Its flexible cancellation policy also allows you to back out up to seven days before you move.

Moving costs are tricky with professional movers because you can’t get a quote until you provide details (like how many belongings you have and how far you need to go). However, Interstate Moving & Relocation Group frames its entire business around helping customers who need to make every penny count. That includes saving you money upfront.

IMRG has several discounts that set it apart from much of the competition:

1. $500 discount. Interstate Moving and Relocation Group gives everyone who calls a $500 deal. There’s no fine print. There’s nothing extra to buy. All you must do is “call now.” It’s also worth pointing out that $500 is 10% of most IMRG high-end long-distance moves.
2. Special groups. IMRG also has discounts for seniors, military families, and college students. The amounts vary, so double-check with your IMRG rep for specific details.

Sometimes you get so caught up in the details of your move that you overlook critical details outside your home—like your vehicles. That’s important since car shipping isn’t included in most professional moving services. As a moving broker, IMRG can connect you with industry-leading car shipping companies to handle your transport needs.

Interstate Moving & Relocation Group has whittled down the thousands of possible companies and selected three with the resources, track record, and licensing to get your car to its new location. Not surprisingly, it chose three of our five best car shipping companies: Montway, uShip, and Sherpa.

Our latest analysis of car shipping costs shows that the average price for three auto shippers is approximately $1,050.

IMRG isn’t a flashy company—and customer reviews suggest it doesn’t need to be. The company may offer the same moving services as most companies, but there’s one area where it’s ahead of the curve: customer satisfaction.

Our analysis of more than 10,000 moving reviews shows that IMRG customers are generally more pleased than those who chose other companies. For example, Interstate Moving & Relocation Group scores even higher with customers than industry leaders like International Van Lines and Allied Van Lines.

Want a moving company that customers like?

IMRG offers three primary moving services for local moves, long-distance moves, corporate relocations, and military moves:

1. Auto transportation. Work with IMRG to ship your vehicle anywhere in the United States. That includes motorcycles and classic cars.
2. Packing services. Avoid the stress of packing yourself. IMRG can connect you with professional packers that have expertise with valuable and fragile items like pianos, mirrors, and artwork.
3. Furniture moving. IMRG can find movers to transport your bulkiest furniture like large sectionals or pool tables.

Interstate Moving & Relocation Group has also identified top-tier companies for local moves in some of the nation’s largest metropolitan areas:

• Boston, MA
• Chicago, IL
• Dallas, TX
• Denver, CO
• Las Vegas, NV
• Los Angeles, CA
• Miami, FL
• New York City, NY
• Phoenix, AZ
• San Francisco, CA
• Seattle, WA

As a moving broker, IMRG doesn’t provide international moving services. It also doesn’t actively advertise overseas moving. However, Interstate Moving & Relocation Group partners with full-service movers that can go to virtually any country, like North American Van Lines and United Van Lines.

In general, Interstate Moving & Relocation Group has expanded the reach of its services over time. Our IMRG long-term review shows three significant changes since we last wrote about the company:

1. Local moves. When we last reviewed IMRG, the company didn’t offer local moving services. However, it now has moving partners in nearly a dozen cities and works with other moving companies that can move your belongings anywhere in the country.
2. Cancellation policy. In past years, your IMRG deposit wasn’t refundable if you canceled your reservation within five days of your move date. The company now requires a full week’s notice (seven days)—or you forfeit your deposit.
3. Lower ranking. Interstate Moving & Relocation Group dropped from a 4.1 to 3.6-star rating on Move.org. That’s partly because IMRG falls short in certain areas. Other companies continue to excel in the convenience its offers customers like real-time shipment tracking (Allied Van Lines) or customer support seven days a week (IVL and North American Van Lines).

Interstate Moving & Relocation Group Inc. is a solid choice if you need an affordable long-distance moving company. It has a flashy $500 discount and offers additional savings for seniors, college students, and military families. Plus, IMRG has essential relocation services like car shipping and full-service packing. On the downside, most IMRG services are provided by all of the best long-distance moving companies. The real standout is that Interstate Moving & Relocation Group outshines the competition in customer satisfaction.

Looking for an interstate moving company with top-notch reviews?

IMRG says that interstate moves typically cost between $500 and $5,000. However, due to the high prices of cross-country movers, customers sometimes prefer lower-cost moving container companies.

Interstate Moving & Relocation Group now does local moves. While it has featured partners in only a handful of cities, IMRG can select one of 7,000 professional movers to take you anywhere in the country.

Move.org gives Interstate Moving & Relocation Group a rating of 3.6 out of 5 stars. Customers grade the company slightly higher with an average rating of 4.0 stars.

An interstate move is any move that crosses state lines. Distance doesn’t matter, so it’s considered “interstate” regardless of whether you go from New York to Washington DC or North Carolina to California.

The cost for an interstate move depends on several factors, including home size, time of year, and moving distance. Movers also charge extra for services like car shipping and storage rental.

We conducted intensive research to identify the best moving companies for long-distance moves and local moves, in addition to container moves, truck rentals, and hourly moving labor. During our searches, we:

• Compare pricing transparency. We gather quotes, check for binding estimates, and read customer reviews about pricing to ensure each moving company’s prices are trustworthy.
• Review accreditation. We check every company’s records in the Federal Motor Carrier Safety Administration’s database to confirm companies are properly authorized to transport household goods.
• Go mystery shopping. We review every company’s website, pose as customers in calls to companies, and read customer reviews to analyze every company’s moving services, transit protection, and customer service. We also interview actual customers to learn how their moves went from start to finish.
• Perform site visits. We invite moving companies to our headquarters in Salt Lake City, UT, to share data and expertise. We verify the information they provide by comparing it to data gathered through independent research and interviews with other movers.
• Set up regular reviews. We routinely repeat this process to update our recommendations to reflect current data and trends. We also revise each review annually and make updates throughout the year.

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1. Interstate Moving & Relocation Group. “How Much Will It Cost Me to Move?” Accessed August 12, 2022.